Ramped AIRamped AI
Customer story · Precision lab equipment

Xtractor Depot put Ramped agents in Telegram and Gmail to clear inbox noise, surface decisions, and keep daily priorities moving.

A 10-year-old precision lab-equipment supplier serving demanding customers across regulated industries and advanced manufacturing. The founder did not need another chatbot. He needed a managed AI workflow that could triage Gmail, prepare daily briefs, and route approvals from his phone.

Industry
Precision lab equipment
Founded
2016
Stack
Gmail · Workspace · Telegram
Interface
Telegram (mobile)
Go-live
27 days from kickoff
99%
Drop in unread inbox backlog
22
Unread emails left, from 7,000+
5
Specialist agents, one shared playbook
27
Days from kickoff to live
The problem

The founder was the bottleneck — and the inbox was where it showed.

By 2026, Xtractor Depot was a fast-scaling precision lab-equipment supplier. Orders were up and the team was capable, but every important decision still routed through one person: Andrew, the founder.

The drag was not strategy. It was the manual work around it: email, follow-ups, status questions, and context scattered across a dozen tools.

  • Inbox overloadTens of thousands of messages and thousands unread, with real customer, finance, and legal items buried under newsletters and notifications.
  • Context everywhereStatus, scheduling, and follow-ups spread across Gmail, Calendar, Drive, and the ERP, each with its own login.
  • Nothing proactiveNo layer surfaced what needed attention; Andrew had to go looking, usually after hours.
  • Founder focusThe work only he could do, such as sales, product, and key relationships, kept getting crowded out by operational noise.

Andrew had tried AI tools before. Each worked for a weekend, then broke when an integration changed. None had the business context to keep helping without constant babysitting. That's when he started working with Ramped.

The deployment

Day 1 to day 27. One workflow hub, then a team of agents.

Agent 1: Primary agent

Live on day 9

Andrew's single point of command, reachable from Telegram on his phone. It holds his priorities, delegation rules, and communication style, then coordinates the specialist agents. Ask it anything from “what needs me today?” to “push Q3 revenue,” and it routes the work and reports back.

Agent 2: Inbox triage

Live on day 14

Sorts, labels, and routes Gmail continuously, archiving repetitive noise like receipts, newsletters, and notifications while preserving every customer, revenue, finance, and legal thread. Nothing is deleted: high-signal items get surfaced for Andrew, the rest get routed or filed.

Agent 3: Accountability briefings

Live on day 20

A morning briefing at 7:00 AM and an evening accountability check, plus a weekday business-objectives review across revenue, cash, marketing, and operations. Instead of Andrew remembering every open loop, the system brings the day's priorities and risks to him.

Agent 4: Specialist coordination

Live on day 27

A roster of role-based agents for operations, finance, marketing, and revenue works from shared objective files, with knowledge refreshed across them every 30 minutes. The primary agent hands work to the right specialist and turns their results into one answer.

AY
Andrew7:02 AM

What needs me today?

Ramped AgentAI7:02 AM

Overnight triage is done. 38 sorted, 2 flagged for you: a customer escalation and a contract to sign. Nothing else is on fire before your 10am. Want me to hold 2 to 4pm for deep work?

The numbers

Before and after, the first month.

Metric
Before
Current
Change
Unread inbox
7,000+
22
−99%
Inbox messages
~93,000
~29,000
~64k archived
Executive briefings
None
Daily AM + PM
New
Business-objectives review
Ad hoc
Every weekday
Automated
Specialist agents coordinated
0
5, one playbook
New

The numbers are the visible part. The real change is that Andrew stopped starting his day in a 90,000-message inbox and started it with a briefing. The work only he can do stopped competing with everything else. Nothing was deleted; the noise was archived and routed, the signal surfaced.

The biggest win was not that AI answered one email faster. It is that I can text it from my phone, clear the noise, surface the real decisions, coordinate the other agents, and see what actually needs me. It turned AI from a novelty into a real operating tool.
Andrew, Founder, Xtractor Depot
What surprised them

The biggest win wasn't speed. It was getting his attention back.

Andrew expected an inbox cleaner. What he got was a managed workflow that changed how the business runs day to day:

7AM
A briefing before the day starts

Priorities and risks arrive proactively each morning, with an evening accountability check to close the loop.

0
Logins to check status

Andrew asks from Telegram. The agent checks the connected tools and answers without making him open dashboards.

5
Agents, one playbook

Operations, finance, marketing, and revenue agents share objective files and sync skills every 30 minutes.

99%
Less inbox noise

Repetitive mail archived and routed automatically; customer, revenue, finance, and legal threads always preserved.

What's next

Next: deeper finance and revenue automation.

With the command layer in place, Xtractor Depot is extending what the specialist agents own:

  • Revenue operationsDeal-stage hygiene, automated follow-up sequences, and pipeline risk surfaced to the primary agent before deals stall.
  • Finance & cashRecurring cash and margin reviews drafted from the books, with exceptions routed for a decision instead of sitting unseen.

Want results like this in your business?

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